What information do we collect?

We collect information from you when you respond to a survey or fill out a form.

When enquiring or booking on our site, as appropriate, you will be asked to enter your: name, e-mail address or phone number.  You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We currently do not offer the use of a secure server. All supplied sensitive/credit information is only accepted via phone and only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

At no stage is your credit card information stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 

Childrens Online Privacy Protection Act Compliance

We do not collect any information from anyone under 18 years of age.  Our website, products and services are all directed to people who are at least 18 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 10 October 2011

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


PO BOX 20 Kingsway
Perth, Western Australia 6065
Australia
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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